Diagnosing Partial Outages Across Connected Systems

Most monitoring tools report the health of individual components, not whether a real user action completes from start to finish.

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A user action, such as a login, is a chain of steps—including identity, DNS, certificates, and gateways—that must work in order. If one step fails, the action fails, even if individual components appear healthy.

WHAT YOU'LL LEARN

What a partial outage is and why dashboards can look healthy while users fail.
Why availability breaks at the user journey level.
How the Proof Pack helps diagnose incidents faster.

FAQ

What is a partial outage? When systems look healthy but real user actions fail.
Why is it hard to detect? Because most tools monitor components, not user workflows.
What is the Proof Pack? A simple framework to find where success drops and speed up diagnosis.

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